Frequently Asked Questions

Shipping

Items over $100 are guaranteed to ship free. We work with multiple suppliers in order to bring you the best of the best van products, in doing so, shipping varies with each supplier. Please refer to your product page for shipping info specific to the product.

Your order is processed with 2-5 days, and your item(s) ships within two weeks of being processed. You will be notified when your shipment is headed your way with an estimated delivery date.

All return shipping will be the responsibility of the customer. We desire to give you the best customer service experience we are able to, so before purchasing, we want you to be confident in your measurements and selections. Do not hesitate to reach our prior to purchase. We love talking all things vans!

Returns

Wandervans is committed to provided our customers with quality products and quality van life service. We do understand life happens and if you are unhappy with the product, we will do our best to accommodate our customers through the return process. A request for a return must be made within five days of receiving the item. Message us with your name, order number, and the reason for the request. All items must be unused, unworn, and in original packaging. All return shipping costs are the resposibility of the customer. Please note that due to being a one stop shop, return policies vary dependent on our suppliers. The sooner we receive a request for return the more likely we will be able to meet our suppliers deadlines. Few items are exempt from restocking fees so we highly encourage our customers to be thorough in their measurements and confident in their purchase. For specifics on restocking fees and refunds, please refer to your specific product. All return fees will be deducted from the full refund and processed to the originial form of payment.

A request for a return must be made within five days of receiving the item. Message us below with your name, order number, and the reason for the request. All items must be unused, unworn, and in original packaging.

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